We collect personal
information in the normal course of business in order to process
your insurance application.
- Creating an Account with
us. We collect personal information from you when you
submit an application request to us. You may submit your
application through our website by entering your email address
and, if you are creating an account, choosing your password.
Under our current process, you must create an account before
obtaining a quote for a small business plan.
- Providing you with a quote
or processing your application. We may use your personal
information to contact you when necessary to process your
application or to provide you with a quote.
- If you have an unresolved
privacy or data use concern that we have not addressed
satisfactorily, please contact our U.S.-based third party
dispute resolution provider (free of charge) at
We do not disclose your
personal information to third parties, unless one of the
following limited exceptions applies.
Outside of these exceptions, we
will not share your personal information with third parties.
- Insurance Companies,
Licensed Agents and Legal Obligations. If you submit
an application for an insurance product offered by us, then we
will disclose/forward your personal information to your
selected insurance company for processing. If you submit an
application for an insurance product offered through an
insurance agent or agency with whom we are associated, then we
may disclose your personal information to that agent or agency
to process your requested quote or application. Please be
assured that the agent or agency is only allowed to use your
personal information to process your requested quote or
application and is contractually obligated to maintain strict
We gather anonymous
information about you for our internal purposes, and we may share
this anonymous information with third parties.
- Anonymous information is any
information that does not personally identify you, including
demographic information, including but not limited to the
number of visitors to our website from a particular state.
- We use anonymous information
primarily for marketing purposes and to improve the services
we offer you.
- We may use "Cookies,"
"Internet Protocol" addresses or other numeric codes to gather
anonymous information. For a more detailed discussion on
cookies, please see below.
We continue to evaluate our
efforts to protect your personal information and make every
effort to keep your personal information accurate and up to date.
We protect the confidentiality
and security of your personal information.
- If you want to correct or
update your contact information, you may contact us by email
- Please note that once your
application has been submitted to your chosen health insurance
company, you may have to contact the insurance company
directly to update your application.
- We maintain physical,
electronic and procedural safeguards to protect your personal
information. For a more detailed discussion of the electronic
safeguards on our website, please see below.
You may opt out of receiving
satisfaction surveys and/or information on additional products
and services from us.
We're here to answer questions
- We may contact you to survey
your satisfaction of our service and/or to inform you of
additional products and services.
- If you want to opt out of
these surveys and/or notices, you may contact us by email at
- Important Note: You may
continue to receive communications from us regarding your
insurance quote, application or policy even if you opt out of
receiving our notices of additional products and services.
Information About Privacy and Security at Access Direct Insurance
Please click on
a topic below to get more information about privacy and security
at Access Direct Insurance.
Browsers and Internet Security
Password and Security Protocols
Links to Other Websites
The main purpose of cookies is to
identify users and possibly prepare customized Web pages for
them. When you enter a Web site using cookies, you may be asked
to fill out a form providing such information as your name and
interests. This information is packaged into a cookie and sent to
your Web browser which stores it for later use. The next time you
go to the same Web site, your browser will send the cookie to the
Web server. The server can use this information to present you
with custom Web pages. So, for example, instead of seeing just a
generic welcome page you might see a welcome page with your name
Browsers and Internet
When you submit an application
request through our website, we or an affiliated insurance
company or health plan provider encrypt it using Secure Socket
Layer ("SSL") technology. SSL protects information as it crosses
the Internet. To support this technology, you need an SSL-capable
browser. Access Direct Insurance recommends using a strong
encryption, 128-bit browser such as Microsoft's Internet Explorer
5.0 or higher or Netscape Navigator 4.06 or higher. These
browsers will activate SSL automatically whenever you begin
shopping for plan on our website and when you return to our
website to complete an application.
Password's and Security
The password you enter when you
begin an application on our website is your private entry key
into your application. You should never share it with anyone.
Password protocols will vary with each of our affiliated
insurance companies and their security protocols will prevail
Links to Other Websites
are not under our control and therefore Access Direct Insurance is
not responsible for the contents of any linked site. We recommend
that you carefully read the privacy policies of these websites as
their information privacy practices may differ from ours.